Red Halo
Effective Date: 30 May 2026
Red Halo (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and business activities.
Who We Are
Red Halo is a disaster and emergency management consultancy based in Bathurst, New South Wales, providing services to organisations across Australia.
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:
What Information We Collect
We may collect personal information including:
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Name
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Email address
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Phone number
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Organisation or company name
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Job title or role
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Information submitted through contact forms
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Information provided during enquiries, consultations, workshops, training sessions, or service delivery
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Website usage and analytics information
We only collect personal information that is reasonably necessary to provide our services and communicate with you.
How We Collect Information
We may collect personal information when you:
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Contact us through our website
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Submit an enquiry or consultation request
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Communicate with us by email or phone
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Engage our consultancy services
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Subscribe to updates or communications
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Participate in workshops, training, or exercises
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Interact with our website
We may also collect non-identifiable information through website analytics tools, cookies, and similar technologies.
How We Use Your Information
We may use your personal information to:
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Respond to enquiries and requests
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Provide consultancy services
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Communicate with clients and stakeholders
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Prepare proposals, reports, and service agreements
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Deliver training, workshops, and capability development programs
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Improve our services and website
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Meet legal, regulatory, or contractual obligations
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Send relevant business communications
We will not sell, rent, or trade your personal information to third parties.
Disclosure of Information
We may disclose personal information to:
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Employees and contractors involved in delivering our services
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Professional advisers, including legal, accounting, and business advisers
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Service providers assisting with website hosting, email services, software platforms, and business operations
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Government authorities, regulators, or law enforcement agencies where required by law
We take reasonable steps to ensure third parties handle personal information securely and appropriately.
Website Analytics and Cookies
Our website may use cookies and analytics services to understand how visitors interact with our website and improve user experience.
Information collected may include:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Referral sources
You can adjust your browser settings to disable cookies if preferred.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
These measures may include secure hosting environments, password protection, restricted access controls, and appropriate data management practices.
While we implement appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Access and Correction
You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete, or outdated.
We will respond to reasonable requests in accordance with applicable privacy laws.
Requests can be made by contacting us via email.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, website functionality, or industry requirements.
Any updates will be published on this page with the revised effective date.
Contact Us
For questions, concerns, or privacy-related requests, please contact:
Red Halo
Bathurst, NSW, Australia